About Clutch Mindset
Business process experts and fractional Systems Directors—optimizing workflows first, then implementing the technology to support them.
Process Experts First, Technology Implementers Second
Clutch Mindset was founded on a simple principle: great technology adoption starts with great business processes. Too many companies let their systems or paper limit their workflows. We flip that approach by designing and optimizing your business processes first, establishing best practices, then configuring NetSuite and your technology stack to support those efficient workflows.
What truly sets us apart? We're business process experts who happen to be exceptional at systems implementation and mainteance. Our team includes former operations leaders, process improvement specialists, and NetSuite power users who've managed both processes and systems from the inside. We understand that technology is only valuable when it enables efficient operations.
We start by mapping and documenting your current workflows, identifying inefficiencies, and designing optimized processes based on industry best practices. Then we configure your systems to support those processes. We're ready to get into the weeds on process design, workflow optimization, and operational excellence, ensuring your technology enables rather than constrains your business.
As your Fractional Systems Director, we provide ongoing leadership for both your business processes and technology systems. We maintain a boutique approach, prioritizing deep partnerships over volume, so each client receives the strategic process and systems oversight they deserve.
What Drives Us
Our core values shape everything we do and how we approach our work with clients.
Excellence
We strive for excellence in every project, delivering solutions that exceed expectations.
Innovation
We embrace creative thinking and innovative approaches to solve complex business challenges.
Partnership
We build lasting relationships with our clients, becoming trusted advisors for their business.
Integrity
We operate with honesty, transparency, and the highest ethical standards in all our interactions.
Results-Driven
We focus on delivering measurable business outcomes that drive growth and efficiency.
Quality
We prioritize quality over quantity, ensuring meticulous attention to detail in everything we do.
Behind Clutch Mindset
Real-world business process and systems leadership experience. We've designed workflows, optimized operations, and managed NetSuite implementations from both the consultant and operator perspectives. We're here to transform your business by establishing best practices, documenting processes, and configuring systems that drive efficiency.
"I founded this company to bridge the gap between business operations and technology. My approach is simple: design efficient processes based on best practices first, then configure the systems to support those workflows. Embracing technology start with great process design and build not the other way around."
Nathan Gill
Founder
12+ years of business process optimization and NetSuite systems leadership. Expert in designing efficient workflows, establishing operational best practices, and implementing technology solutions that drive measurable business results across finance, operations, and technology.